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Video PokerIf you’ve read any of my casino reviews before, you’ll already know that I play video poker more than any other game. It’s the strategy, you see. I love knowing that I have some control and that my skill will be rewarded, rather than being at the mercy of chance alone.If you feel the same way, check out the following games:
As with the other games, you can play these games for free. This will allow you to assess their quality for yourself and test your video poker strategies. Table GamesYou just can’t beat good old table and card games. They make a casino what it is, don’t they? You’ll be able to play the following games and variants at Spin Casino:
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You can sit and watch for a while, but when you’re ready to play, you’ll be able to bet from $0.10 to $5,000, depending on the game and variant. My Favorite Find at Spin CasinoMy favorite find at Spin Casino is my favorite slot ever – Thunderstruck II. It’s probably Microgaming’s best game of all time and has truly stood the test of time.With a cool “Norse gods” theme and a cracking multi-level free spins round, you don’t want to miss this game. It doesn’t have the biggest jackpot Microgaming has to offer, but it’s highly entertaining and could put a healthy balance in your account. SportsbookIf you like having a punt on games, matches, fights, and sporting events of various stripes and colors, you’ll be happy here. You can bet on the following sports:
It’s a fairly straightforward sportsbook, although it is modern and interactive in terms of its design. There are no special features to speak of. That’s not a bad thing, in my view. I prefer simple and to the point rather than complex and convoluted, but that’s just me. The most important thing is that this is a user-friendly site. Whether you’re using a desktop or mobile device, you’ll be able to find everything easily and will find all sports and events categorized in an intuitive, logical way. The ability to view odds in decimal, fractional, and American formats wins major points with me. It’s these little things that show Spin Sports has put time and effort into making the user experience as enjoyable as possible. There’s nothing worse than having to convert odds in your head or on some notepaper. The site is 100% mobile-friendly. I visited on my Android phone and found it a breeze to use. You’ll see all of the popular sports on a sticky menu at the top, there’s a search feature so you can quickly find action on sports you love, and you’ll see all of the current and upcoming events right below that. There are no apps, but that’s okay. The mobile site is so easy to use that you won’t need them anyway. EsportsThe esports sector is on fire right now, and it’s great to see Spin Sports embracing it. You’ll find action on Dota 2, CS:GO, LoL, Starcraft 2, Rainbow Six, and Rocket League.Leagues include the European Championship, Dream League, The United Masters League, and various other global leagues and tournaments. If esports is your thing, you’ll be happy here. Live BettingNo modern sports betting site would be complete without enabling live/in-play betting. You’ll be able to bet on soccer, basketball, tennis, volleyball, golf, futsal, and table tennis.There are lots of betting markets across these sports, but let’s focus on the most popular sport for in-play betting – soccer. You can wager on total score, next team to score, penalties, total goals in each half, results in each half, and lots of proposition bets such as the outcomes of corners, free kicks, and many other things. I’ve seen some sites with a bigger range of live betting markets, but if this isn’t enough for you, it might be wise to seek help because you probably have a problem. PromotionsSpin Casino has a great welcome bonus and a unique way of rewarding ongoing players. As you’ll see, rather than a bunch of gimmicky bonuses for each day of the week, you’ll win regular rewards by spinning a bonus wheel. This adds an element of excitement into the mix, and I like it a lot.Let’s check those bonuses out then, shall we? Welcome BonusAs a new player, Spin Casino will give you three separate deposit bonuses to get you started. Here’s what you can get:
Bonus WheelRather than lots of ongoing daily and weekly promotions, Spin Casino has come up with a unique and innovative way to make sure you’re rewarded often.You’ll regularly be offered free spins on the bonus wheel and will win free spins, cash credits, deposit bonuses, loyalty points, and more. Of course, standard wagering requirements apply. You didn’t think the casino would give you freebies and let you walk away, did ya? Spin Sports Free BetIf you decide to make use of the sports betting service, you’ll be eligible for a $200 free bet bonus. It’s a deposit match offer worth 100% of whatever you deposit, with $10 being the minimum and $200 being the maximum.This is a straightforward deal. There are two main stipulations you need to be aware of – you’ll have to claim the offer within 7 days, and 5x playthrough requirements apply at odds of 1.3 or greater. >> Get Free Spins Now << BankingLet’s now take a look at the banking options available. This is a section I always pay particular attention to since it tells me lots about the gambling site. If there are any hidden nasties, I’ll normally find them here.There are no extra deposit or withdrawal fees, but do check with your bank or card issuer. Some payment providers do charge extra fees for gambling transactions. There are plenty of ways to make deposits and withdrawals here. Note that the withdrawal method you use will have to be the same as your deposit method thanks to anti-money laundering laws. You can’t use cryptocurrencies like Bitcoin and Ethereum at this casino. Perhaps that’ll change in the future. The maximum withdrawal you can make in a 24-hour period is $10,000. Deposit Methods
Withdrawal Methods
VIP ProgramSpin Casino has a multi-level loyalty club with progressive benefits. That means each time you reach a new level, you’ll unlock a bunch of new rewards.There are six levels in all – Blue, Silver, Gold, Platinum, Diamond, and Prive. As with most loyalty schemes, you’ll earn points. Each 1,000 “Club Points” will be worth $10. Here’s what’s on offer at the various levels:
Customer ServiceIf you need to reach out about anything, which you will at some point no matter how good a casino is, you have the following options.Email – There’s an email form on the site that you can submit comments and questions through. Expect a reply within 24 hours. Live Chat – A much faster way to get in touch is via live chat. I did have to wait roughly two minutes before getting connected, but the answers I got regarding bonus offers were satisfactory, and the live chat agent was friendly. I’d like to see a telephone hotline option, but this is good enough for now, and the service is fine. Perhaps as this casino grows, telephone support will be added. Would I Play at Spin Casino?Yes, I’d most definitely play at this casino, and in fact, I will be doing just that from now on. It’s rare that a casino I review wins me over as a player, but this one has done the trick.If you’re after world-class games (and plenty of them), ongoing bonuses and rewards, fair banking policies, and solid customer support, look no further – you’ve found your site in Spin Casino. Go ahead and check it out for yourself. We promise you’ll like it! >> Get Free Spins Now << |
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If you have ever seen a movie about a casino or gambling, you have probably heard of Blackjack. This casino game of unknown origins is popular all over the world and comes in over 100 variations. Blackjack (or Twenty-One) is a staple game in any reputable online casino, and most casinos offer more than one type of this popular game. submitted by cochrankevinn to u/cochrankevinn [link] [comments] 1. What is Blackjack?https://preview.redd.it/je7tcgif29i41.jpg?width=6240&format=pjpg&auto=webp&s=267fb9324236004a56010fa276df2ad5c18541d7 Blackjack is a card game that is played with one or multiple decks of 52 cards. The most interesting aspect of this game is that players don’t play against each other, but take turns against the dealer. The main goal of the game is to collect more points than the dealer without exceeding 21. Every card in the deck has a certain value: ● 2-10 are worth as written on the card ● Face cards (Jack, Queen, and King) are worth 10 points ● Ace is worth either 1 or 11 points Each player at the desk is dealt with two cards, usually facing up. The dealer also gets two cards - one is facing up, and one down. Players can then decide to get one additional card, and after they are all done, the dealer can do the same. In case the dealer’s cards exceed 17 points, they can’t get the additional card. If there is a winner at the table, they get a 1:1 payout. These are only the basic rules of the game. Keep in mind that rules may be slightly different for different types of Blackjack. 2. The Most Popular Types of BlackjackMany players get confused once they enter the casino as they believe there is only one type of Blackjack. Knowing rules and differences among different variations can be crucial for your success. Find out more about the 5 most popular types of Blackjack.● American Blackjack - also known as Classic Blackjack, is the most popular variation. In this type of game, both the player and the dealer get two cards before any decisions are made. ● European Blackjack - the dealer gets the hole card after the player makes the decision on how to play. It is played with two decks and considered to be one of the best variations. ● Atlantic City Blackjack - it is played with 8 decks of cards. The dealer is allowed to take a look at the hole card and stand on the soft 17. Players are allowed to resplit up to 3 hands, play surrender and play insurance. ● Vegas Strip Blackjack - is very popular in online casinos, played with 4 decks of cards. The dealer can take a peek at the hole card, but players get a chance to play double down (only after slitting the aces) and can resplit cards up to three times. ● Spanish 21 - also known as the Spanish Blackjack, is played with 6 to 8 decks of 48 cards because the cards with the value of 10 have been removed. The dealer can peek at the hole card and win in case they have a Blackjack. Players can play insurance and late surrender. 3. Choosing the Best Blackjack GameBlackjack is so popular that there are handbooks written on how to play it successfully. And while there is nothing wrong with having some good literature on your side, every new player should primarily focus on learning and understanding the rules.The American Blackjack is considered to be the one that is most appropriate for beginners. Once you grasp all the rules and playing it becomes a routine, switch to European Blackjack. Keep building your gaming portfolio step by step, because the less common the Blackjack variation, the more different the rules will be. ConclusionBlackjack is such a diverse game that every player should learn the rules and try to play in at least once in a lifetime. Make sure you play it in a reputable casino for the best user experience. |
submitted by freespins1 to u/freespins1 [link] [comments] www.freespins1.com Source: https://freespins1.com/euro-palace-casino/ Euro Palace Casino Review Some online casino players pay no attention to what a casino looks like as long as the games are great. But if you are a player who insists on the best of both, look no further than Euro Palace! Like the name says, the elegant palatial surroundings will please the most discriminating players. Instead of being jarring and distracting with clashing colors and oversized images, the understated, uncluttered site with an attractive dark blue background provides the perfect setting for letting the games take center stage. Think in terms of being pampered in a top of the line, full service European casino, but without the travel time and expensive airfare or need to get dressed up. Of course, no casino should be judged on appearance alone, and Euro Palace online casino has a lot more going for it. For starters, Euro Palace is a member of the highly regarded Fortune Lounge group of casinos, which includes the separately reviewed Platinum Play, Royal Vegas, and 7 Sultans (and a few others), so you know this place is in good company. Euro Palace, like these other casinos, is owned by Digimedia, Ltd., licenced by the Lotteries and Gaming Authority of Malta, eCogra certified, and powered by state-of-the-art software from Microgaming. Even though Euro Palace, established in 2010, is relatively new compared to the other casinos mentioned, there is no question that it, too, is a reputable business where your money is safe and you will be treated fairly. The eCogra seal of approval means that all of the games have met this organization’s stringent standards. The Microgaming label is also a reassuring sign. Microgaming is internationally renowned as one of the most trustworthy providers in the business. Furthermore, Microgaming continually updates its software in order to give its users the most technologically up-to-date products possible with consistently superior performance, graphics, and sound. Another important feature of Microgaming casinos is the tremendous variety of games. In fact, every month Microgaming releases new games to add to its already vast collection. So if you were thinking that Euro Palace might be a small boutique casino with only a limited number of games, far from it. You will feel like a king or queen with the hundreds of options that are always available any hour of the day or night. And when you see the generous Welcome Bonus you can get when you sign up, you will really feel like royalty! Downloading the user friendly software onto your computer is quick and easy, and within minutes you will have full access to all 500 games. Of, if you prefer you can choose the no download instant play flash version offering about 150 games plus the ability to play on any browser. Another option is to access select Euro Palace games anytime anywhere on your mobile device. Unsurprisingly, much like Europe has become a favorite destination for travelers from all over the world, Euro Palace has become a popular online casino destination for sophisticated players from many countries. Unfortunately, no one from the U.S. can play, but if this site is available to you, check it out today. Euro Palace could become your favorite virtual casino to visit often, too! GamesIf you are like most casino gamblers, you probably have a few go to games that you play often, but you also like to break the monotony by introducing some variety. Euro Palace is the perfect online casino to enjoy both options. With more than 500 exciting games to choose from, which is not only an exceptionally large number for an online casino, but more than you will find even in many land-based casinos, it’s a safe bet that your favorite games will be there.However, whenever you are in the mood to try something different, you can. Whether you are a beginner or a veteran, bet small, big or in between, and prefer slots or table games, or a little of everything, Euro Palace has the right games for your taste and bankroll. If you love the slots, Euro Palace has so many that you may have a tough time deciding which to play first. You can choose from classic 3-reel slots, pub slots, and always exciting 5-reel video slots like Tomb Raider, The Dark Knight Rises, and Thunderstruck II. Or try your luck at one of Microgaming’s own fantastic progressive slots like Mega Moolah, Major Millions, and King Cashalot, where life changing jackpots are waiting to be won. Keep in mind that slots count 100% towards meeting the playthrough requirements for the generous Welcome Bonus you earn when you sign up, and slot play also earns loyalty points a lot faster than most other games. Besides the hundreds of regular slot games, there are lots of opportunities to try to add to your winnings in slot tournaments. If table games are more to your liking, you won’t be disappointed either. For example, instead of American roulette with a double zero wheel and 5.26 house edge, you can play the much more favorable to the player French roulette. Other options include Premier roulette, multi-wheel roulette, where you can have up to 8 wheels working for you at once, and the progressive game Roulette Royale. If you play blackjack, you have an even greater choice. For example, you can play Atlantic City, European, Las Vegas Strip, or Las Vegas Downtown versions of the game. Or you can play classic or double exposure blackjack. You can also play multi-hand versions of these games. To maximize your chance of winning, just be sure to brush up on any rule or basic strategy changes beforehand if you decide to play a form of blackjack that is not familiar to you. Last but certainly not least, you can take your online play to a whole new level at the live dealer blackjack, roulette, and baccarat tables. The experience of actually watching the dealer in action and even carrying on a conversation with the dealer and other players might almost make you forget that you are logged on to Euro Palace online casino. You will feel like you are playing in a real European casino. But in some ways, it is even better because of all the extra betting options you have that you will probably not be offered in a land-based casino at all. First, you can play at more than one table simultaneously. Second, if you are playing blackjack, you can take advantage of a special “Bet Behind” feature. Even if your own luck hasn’t been that great, if you spot another player who is on a hot streak, you can place a bet behind that player’s. You are betting that the lucky player will win another consecutive hand. Finally, as if playing live dealer games online with a traditional dealer isn’t exciting enough, you can select a Playboy Bunny to be your dealer! Clearly, with so many choices, your chance of ever being bored at Euro Palace is virtually non-existent. More good news is that there is no really bad choice you can make because all of the games have been independently certified for fairness by eCogra. Other reviewers have reported that the average payout for all games combined at this casino is about 98%. This is excellent if indeed these figures are still accurate. However, this reviewer was surprised not to have been able to access the monthly updated information on the website like with other Microgaming casinos. Deposits and WithdrawalsEuro Palace is an international destination so, just as you would expect, the casino offers a wide choice of banking methods, and USD, EUR, and CAD are all accepted along with several other currencies. Most deposit methods can also be used for withdrawal, but check with the casino to make certain. If you use one of the preferred banking methods listed at the beginning of this review, you receive an extra 10% bonus on your first deposit (up to $100) on top of the regular Welcome Bonus.Withdrawals take 24 hours to process. The amount of additional time needed to receive the funds varies with the method. Regardless of which banking method you select, state-of-the-art digital encryption technology ensures that all of your personal information and financial transactions are kept completely private and secure. Welcome BonusVirtually all credible online casinos offer new players signing up a Welcome Bonus, but therein the similarity ends. Amounts, terms, and conditions vary greatly, but the Euro Palace bonus is one of the better ones. Actually, players have a choice between two generous bonuses, a regular one for most players of up to $600 and a High Roller bonus of up to $2000 for those depositing and playing more money.Keep in mind that only slots and parlor games count 100% towards meeting the wagering requirements. The contribution of other games is negligible, so in practice, these bonuses are best used for slots only. Despite these restrictions, either bonus is a good deal because you only have to play through the bonus, not the bonus plus your deposit, as at many other casinos. Afterwards, your deposit, any winnings, and the bonus are all yours to keep. Small bettors accepting the regular bonus are, of course, free to deposit less than the maximum and take a smaller bonus requiring less play. This reviewer found the descriptions of the bonuses and terms and conditions a little hard to follow due to the need to keep opening up different windows. It would be helpful to players to have the information better organized. If you have any questions about the bonus or any other casino matter, Customer Support is available 24/7 via live chat, phone, or email. The service is offered in 10 different languages. Loyalty ProgrammeDon’t worry about the casino not recognizing and appreciating your play after the Welcome Bonus. Euro Palace rewards player loyalty by treating all regular players like royalty. Obviously, the more often you play and the more you bet, the more you are rewarded. However, you can still get many benefits even if you are not a high roller.That is because all real money players are automatically enrolled in the Euro Palace 4-tiered Loyalty Rewards Program from day 1. The more you play, the more reward points you earn, which once you accumulate enough (5,000 or multiples thereof), you can redeem them for cash credits (with no further wagering required). Slots and parlor games earn points at the fastest rate. Also, higher tier players earn points faster. Every 5,000 points is exchangeable for 5 Euros. Unredeemed points expire after 60 days. Everyone stars at the Blue level with 2,500 free points, but with the opportunity to move up to Gold, Platinum, and Diamond status based on play. The required points are 10,000 or more for Gold, 25,000 or more for Platinum, and 75,000 or more for Diamond. Points are recalculated monthly, and players who do not maintain the required point minimum over the next month drop to the previous level. All players are eligible for weekly promotions such as slot tournaments, drawings, and deposit match bonuses. But higher level players get additional benefits. Along with earning points faster, they receive a monthly loyalty bonus and a birthday bonus. The higher the level, the bigger these bonuses are. Higher tier players are also eligible for monthly promotions (tournaments, drawings, giveaways, cashbacks, etc.) offering prizes of much higher value than those in the weekly promotions. Players awarded VIP status( by invitation only) qualify for a personal host, special giveaways, and invitations to exclusive events. Exciting ExtrasOne of the special privileges of Fortune Lounge casino membership is your open invitation to compete in a wide variety of daily and weekly tournaments, as well as the special tournaments of the International Slots and Blackjack Leagues, reserved exclusively for Fortune Lounge members.In addition, every year eligible players get the opportunity to try to win a pair of tickets for a fabulous 7 day cruise. The 2018 getaway will be a Caribbean cruise on the Oasis of the Seas. |
Submissions | Comments | |
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Total | 1000 | 56801 |
Rate (per day) | 2.75 | 155.54 |
Unique Redditors | 321 | 5751 |
Combined Score | 150174 | 331939 |
Generated with BBoe's Subreddit Stats (Donate)
Questions | Answers |
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So if he was making more than 500k it would be okay in your book? That's pretty messed up. | Seems like I'd be even more of a piece of shit if I was that successful. |
Are you involved much with the general goings on of the casino? If so, what goes through your head when you see huge amounts of money being gambled away by someone who doesnt know when to walk away? | Yes, I'm an executive so I'm in touch with most everything that goes on. Most of the time when I see something like that, I just say "good for us" and try not to think about whether or not the person can afford it or not. |
How much do you make a year? Unless you are making like $500,000+, then you are a piece of shit. you are destroying thousands of people's lives so that you can make a living and afford your bmw and other status symbols. | I don't make $500K a year so I guess that makes me a piece of shit. |
What is the worst most tasteless thing you or the casino in general did to make money? | I, obviously, like to think I'm uber classy. But in general I think paycheck cashing promotions are pretty tasteless. E.g., Cash your paycheck and get 5% of the total value in free slot play. |
Can you ELi5? Sorry, to me that just sounds like you hand over your $1000 you earned, and get back $50? Which seems wrong...? Or do you get an extra $50? Hmmm... Thoroughly confused myself. | Let's say your check is $1,000. The casino will cash your check and then also give you $50 in promotional credits to be used on the slot machines. The idea is that since we've given you some "free" money to begin playing the machines you will also dip into the $1,000 cash that we also handed you. |
Are there any clauses that prevent you from just spending the $50 in free bets and cashing out the $1k without actually playing with it? | No, you get the $1K in cash and the $50 can only be used in the slot machine. I've done this once when I started my new job and my direct deposit wasn't set up yet so they issued me a live check. |
How many people just walk directly out of the casino after cashing the check with their 5% bonus? | I don't know, I've never run this promotion but generally speaking when we give away promotional credits, the "walk rate" is in the 25% range. |
How often do you go to the strip clubs in vegas? If you go how much do you spend? Do you get treated better if they know what your job is? | I really don't like them so not often unless someone is in town that wants to go. I don't have a moral objection, just think it's a waste. "Hey do you like to eat steak? Give me $20 to smell this delicious steak! No, you can't try it!!!". |
So that having been said, I might spend $20 to give to the girls on the stage and maybe a lap dance. | |
No, I don't get treated better because of my title really. They usually just care about how much money you spend and that's it. | |
What are some sneaky strategies that you use to get people to spend more money? I don't mean obvious things like having ATMs...but things related specifically to gambling.. | Ummm... Off the top of my head I think the sneakiest thing is probably side bets on table games (e.g., play an extra $5 and if your two cards are a pair then you win $25) because the odds are terrible or things like advertising low table game limits but modifying the rules (e.g., blackjack pays 6:5 vs 3:2) to increase the house advantage. |
Some casino customers are super cheap and only play $1 Blackjack. Others are whales and the casino spends a lot of money to attract them, but they are rare. Somewhere in between, I imagine, there are customers who spend a significant amount and exist in numbers to make most of the casino's profits. | First, we quantify most everything by "theoretical worth". That is, how much we can expect to win from you based on the house advantage of the game you play and how long you play. The general formula is decisions per hour X house advantage X hours played X average bet. So, $25/hand at blackjack X 1.5% house advantage X 2 hours played X 60 decisions per hour = $45 in theoretical worth. |
Is that true? How much does a "bread and butter" customer gamble in a day? | Second, It really depends on the particular property. The number is a lot higher for Wynn then it would be at Joker's Wild (a really, really dumpy casino on the outskirts of Vegas). That having been said, most places will be very happy to have you if you are in the $150-300 a day in theoretical worth range. |
That sounds pretty affordable. Assuming a 30% comp return I guess that comes out to $50-90 in comps a day. | 30% includes the stuff we send you in the mail generally too so at the $300 range you could expect a room and a meal a day. |
What kind of awful rules are you using to have a 1.5% house advantage, or is that number based on the average player being really terrible? How much in comps would I actually generate for two hours of $25 a hand Blackjack? | I just threw the 1.5 number out there. We also factor in skill into house advantage so as to be more favorable to the player, comp wise. comp wise we'd probably give you 15% of the $45, or $6.75. That's just in what we call discretionary comps that the pit supervisor or host can give you. Then you could expect another 30% in the mail via free bets, hotel, food, etc. |
I guess you need to register with the casino loyalty club so you know what we are spending. | Correct. |
I currently reside in Arizona, where you can't swing a dead cat without hitting an Indian reservation and - as a result - a casino. | Well I've worked all over the country and, yes, of course we always keep an eye out on new competition that would impact our existing customer base, especially as the business has seen much more legalization in new jurisdictions in the past 20 years. |
The casino/resorts are getting increasingly sophisticated. Better facilities, better entertainment, and better marketing. | For Vegas, I think most strip properties have dealt with this by investing in properties in regional markets so as to send their customers to their Vegas properties so it is pretty accretive. Someone from Harrah's Ak-Chin in the Phoenix area gets offers from Harrah's Las Vegas quite often. |
Is this something the Vegas casinos consider a rising threat, welcome competition, or something else? How do you - as a marketing guy - react to the fact that a trip to a casino no longer necessarily means a trip to Nevada or New Jersey? | The bigger problem really is for the markets where they were a monopoly for some time and really rested on their laurels. Reno and Atlantic City come to mind. Those markets are dying fast and there really isn't much upside. In Atlantic City, for example, you have casinos buying competitors just to close them so as to reduce the inventory. |
What really happens when somebody wins on a slot machine? Like, what is the behind the scenes stuff that we don't see? Are they checking out the cameras to make sure it was that specific person before they payout? What if you switch seats? What if an underage gambler wins?... What if they switch seats with an of-age gambler?? Honestly, I've never done that, but I've always wondered the underage stuff because I've never ever got carded on slots! I've won hand-pays before (nothing really exciting) and they always hit me with the tax form. What do you guys do with the tax form? Does it get sent out from you guys or does it remain my responsibility from thereon? | I worked as a slot analyst (analyzing machine performance) years ago and never on the floor so I don't know/remember the exact steps. Essentially, though, it's verifying that the machine is functioning properly and recording the details of the jackpot for audit/regulators. If it is a taxable jackpot ( >= $1,200) then we are required to fill out the IRS W2G form to report it to them for tax purposes so at that point we have to get your ID, etc. to facilitate that. Then of course, there is the matter of actually paying you the money, verifying that it is the correct amount, etc. The tax form does get sent to the IRS. You can request the taxes not be taken out of your jackpot as you are only taxed on the net win at the end of the year. |
How did you get involved in the casino bussiness? | 1/2.) Just needed a job and applied to a very entry level job and worked my way up. |
Did you set out to work at one or did it come about another way? | 3.) It can be fun and exciting. |
What do you enjoy most about your job? Least? | 4.) There's a lot of pressure to make money/meet your budget so all of the bullshit that goes along with that. Dealing with politics, having to adjust staffing, etc. And I don't like that at my level the usual tenure is 2-3 years so you move around a lot. I'd like to be more settled, especially in a place I'd really want to live for a long time and I don't feel like I have much control of that in this business. |
1) When you talk about being moved around a lot, is that relating to being moved around in what you do at a particular casino? or more like which casino your working at? 2) Do you feel that your skills at this current job gives you fallback options should your tenure run out? ( Such as in other service based industries?) | 1.) I mean there is only one of me at every casino so if something happens whether I don't like where I work or what something different (e.g., more money) or they don't like me (shocking, it happens!) then the likelihood that I have to move is high, especially if I'm in a city that only has a handful of casinos. 2.) I obviously feel like my skills could take me anywhere! But in reality, it has been tough to change industries when I've tried. Usually places like hotels don't pay as much as casinos and look for more sales-related skills and restaurants don't really have marketing people except at the corporate office whereas my skills are more analytics-oriented. And both usually pay less than casinos. |
time I went to Vegas (around 30 years ago) it still had that "mob" vibe. When I got married there in the 90s (I joke now that I gambled on marriage in Vegas and lost half my stuff) it was much more "corporate" and "family friendly." The "What Happens in Vegas" campaign seemed to try and change that perception. Do you think there's value in returning Vegas to a more "wise guy" kind of feel...playing up the classic vibe, or is it just a big collection of theme parks with gambling? | The problem with returning to that type of vibe is that it's difficult/impossible given how big the casinos are. Sure it was easy for Benny Binion to control everything and not be "corporate" when the old Horseshoe was literally 1/10th the size of MGM Grand. |
What was UNLV like? Did you live in the dorms? It seems like a strange school where everyone commutes and there's no college life around the campus. What are the pros and cons of going there? | I went there for grad school so was older and had a wife and a house. It is definitely a commuter school so there's not a lot of school spirit. I went to undergrad a school with a huge, huge, huge, football program so it was a bit of a change for me. I also didn't find the students to be terribly bright (with exceptions, of course). On the upside, a lot of people like living in Vegas and the Hotel Administration College (where I went) has very, very good brand recognition. |
Do you find people have lots of misconceptions about the casino industry? | That the games are rigged and that we love giving away a lot for nothing/little in return are probably the two biggest. |
So what's up with prostitutes and the casinos? I understand that prostitution is illegal in Vegas, but that they're still there. Is it like the movies, where they're just hanging out in the casino bars waiting to be picked up? | Yes, they hang out at the bars and then there are services you can call and have them sent to your room. If it's overt, casino security will clear them out of the bar area but the vice cops generally focus on human trafficking kind of stuff. |
As an insider, what do you think the job prospects are in the industry for someone with a similar education background, but no casino experience? | 1.) The industry relies heavily on industry experience so job prospects are good if you're willing to start in a low position and work you're way up. If you go to UNLV and get the degree I got and expect for some casino to make you a Director of VP with no experience then you're going to be very disappointed. |
Is that just bizarre luck? | 2.) Bizarre luck. |
What does the industry think about states with Indian reservations that prohibit casinos like Texas? | 3.) Definitely potential opportunity. I've read about that small tribe in Texas. It'll happen eventually in Texas. The people in Louisiana will not be happy, though. |
Is it viewed as a potential opportunity for growth with a small tribe, more competition, or a wedge to open the state to gambling? | 4.) No problem! |
For every average person out there, would you suggest not playing? I mean, in the sense that, it's just not a viable option? | Viable for what? Making consistent money? Then definitely not. If you are entertained by thrill of gambling and have the discretionary funds to do it, then by all means. |
Aw okay! cool. Any idea why people do it? Is it just a thrill? Would being a "whale", make more of a difference? | For the people that do it for entertainment, it's the thrill of anticipation. |
Was it hard getting a job with such a detailed degree? | My undergrad degree is pretty bland, political science, so it wasn't hard at first. I did my grad degree in casino management because I was living in Vegas, wanted to get an MBA, didn't want to take 2 years off from work to get a full-time degree, didn't have the support of my job to get an executive MBA, and didn't like UNLV's MBA program. |
EDIT: Thanks for answering my first AMA question! Really good answer too! | NP! Keep asking away! |
What's your favorite aspect of your job? And do you like to gamble yourself? | 1.) It can be exciting. Picking new acts to play in your showroom seems more exciting to me than selling propane. 2.) Yes... |
What is the best way for tourist to get the best bang for buck in your casino for entertainment, food, gambling etc to have a good time and not go broke? | I'm currently working at a Vegas strip property. |
If you can answer in terms of Vegas, that would be great also. | Unless you have something more specific in mind, the first place I'd direct you to is the Las Vegas Advisor Top 10 Deals List. |
With legal online poker gaining momentum which might mean eventual legal online gambling for other house games online; are the casinos doing what they can to kill this before it starts or your thoughts on this? | Las Vegas Sands / Venetian is actively trying to kill it (which I don't really understand) but everyone just sees it as a means to make more money so are ready to pounce when it's legal. |
I don't know if you're still answering questions, but what are the qualifications for being, say, a Texas Hold'em Dealer in Vegas, specifically your casino, and are the dealers specific to just one game? I.e. omaha, hold 'em, pai gow, stud... Also, without being too specific, what is the average annual income for said occupation? Are the dealers payed solely by tips/do they get to keep all tips? | 1.) Generally there are poker dealers and table games (e.g., blackjack) dealers. Few do both. Among the table games dealers, most know multiple games as the more you know the more hirable you are. In terms of the qualifications it's just that you've gone to some sort of dealer school (there are commercial ones and some casinos do it in-house), experience, and a live audition. 2.) Really depends on the market and the casino. At the high end like Wynn or Venetian they will do close to $100K/year but at an entry-level place it could be more like $25K/year. It's base salary plus pooled tips (aka tokes). |
3.) You've never thought of dealing the WSOP? They need as many dealers as they can find. | |
Do Casino's design their decor for different target groups? | Of course. Hard Rock and Cosmo are designed for younger demographics and Wynn and Venetian for older affluent ones. |
I find all Casino's to be outright horrible to my senses due to the noise/flashing lights. | Encore and the new Barrymore are definitely designed for the Asian gambler. And you'd, obviously, have to assume the casinos in Macau are, too, although I've never been. |
Could you describe your typical work day? also I've had some great times a Joker's Wild! | Ha! I honed my dice skills at JW! |
Typical work day is get to work and look at the previous day's financial results and react accordingly. I.e., ask the analysts to pull numbers, talk to the head of a certain department about their opinion on something, etc. | |
Emails emails emails. | |
Then it's usually a lot of meetings about upcoming things whether it be planning an event, approving new advertising, doing the strategic planning for the property for 2015, meeting with vendors, etc. | |
Emails emails emails. | |
By this time the numbers or reports I've asked to be run are ready so I sit down and look at them and act accordingly (e.g., hey, looks like we're spending too much on postage to mail to customers too far away, let's change the way we do this for next time), etc. | |
Emails emails emails. | |
Then it's usually time to go home but 2-3 times a week I'll have a dinner or event to go to with a vendor or colleague or someone from the press. | |
Emails emails emails. | |
Probably 2-3 Saturdays a month I'll go in and work for a few hours just to catch up on stuff or if there's an event to meet and greet players, make sure everything is going well, etc. | |
Emails emails emails. | |
Has the rise of 6:5 blackjack been hurting the game's popularity, or are there enough people who don't "get" the odds change (or don't care) that it all works out in the end? Is the odds change enough to swing the game back in the casino's favor in the long run even if players count cards? And what about continuous shuffling machines: have any of the casinos you've been with used them, and how did the players react? | The masses don't care about either especially if you're able to offer low limits. The limit and the number of decks is what attracts people to a bj game. Still never going to allow counting. |
Is is harder to get jobs in the background or management functions of the casino? | Well certainly there are more what we call "front of house" positions (dealers, porters, servers, bartenders, etc.) than "back of house" positions (accountants, IT, warehouse, etc.) so in terms of pure numbers, yes it's easier to get -any- FOH than -any- BOH position. |
I'm an IT grad looking to move back to Vegas and wondered if there were more "non-floor" jobs than actually functional jobs. | That having been said, if you're wanting an IT position shouldn't be too hard if you're willing to work anywhere and have a little experience. If you're wanting to just jump into the CIO job at Bellagio, more difficult. |
Great! thank you. I've got about 8 years under my belt, but dear god...no CIO for me. This really eased my worry about options. thanks. | You should be OK as long as you're not too picky. |
Just how rigged are the automatic roulette machines? | They aren't. The games have to go through pretty rigorous testing by the state or an agency of the state to be allowed to be sold. Gaming Labs International is one such company. |
I would think that SEO campaigns and similar web based marketing would be ineffective techniques for a casino in a place like Las Vegas. Is this the case? I know I'm quite late but I would love to know if you have time. | We definitely do SEO/SEM campaigns but primarily for hotel related keywords for people looking for hotel rooms. I worked at a place a little outside of the main city in the south one time and we'd buy broader search terms for people looking for "entertainment in main city" in case they didn't know there was a casino nearby. |
Thanks for the response. I was just curious about engaging people in person in public? Do you operate campaigns on the street such as call to action flyers or similar? Are there laws specific to this type of promotion in Las Vegas? | Not a typical marketing channel most casinos explore, but it's not entirely unheard of. Sorry I'm not entirely sure of the laws. |
Who owns the casino you work at? Is it one guy or a publicly traded company? | I'd rather not say as I don't want to be outted but I have worked for large publicly traded companies, privately held companies (e.g., owned by hedge funds), and publicly traded companies where one individual owns the majority of the shares. I've never worked at a privately owned casino owned by one individual, though. |
How do I get over 65 year olds excited about my product? | Without knowing what said product is, the best thing I can say is to figure out how to make it relevant to them. |
What does a marketing exec. at a casino make a year? | Depends on the size of the property. 75 at a small riverboat casino to 250 at a large place like Bellagio. |
To succeed in marketing, what is the first step to landing a successful job? and what should be the over arching goal in mind to maintain a competitive advantage over fellow competition as well as new shifts in market trends? | 1.) be tenacious. take any job you can get. be a sponge and learn everything you can. |
2a.) don't be afraid to fail, but be smart (and profitable) about it. | |
2b.) don't rest on your laurels. stay in touch with your customers. | |
Go on ... What does a casino do in that regard? | From a gambling standpoint, people in that age range like penny slots so we offer a lot of penny slots. We put on shows that would appeal to them. We would make the decor more classic vs hip. Etc. |
I've always wanted to work in the gaming industry. I have a strong sales background and a B.S. degree... which department would you recommend to get my feet wet? | Probably player development which is the department that deals with VIP guests or maybe special events/promotions. |
What's the best movie you've seen this year? You did say we could talk about life in general... | Absolutely! 12 Years a Slave. |
Edit: Also, Dallas Buyer's Club. | |
Dang, haven't seen it yet...will have to wait for it on DVD or streaming. Edit: Haven't seen that one either. I'm starting look like a Philistine. | It's pretty heavy but sometimes that's good. |
Do you prefer to market for families or adults? Casinos are adult fun, but I've noticed a shift in the past decade. | Definitely adults. |
Your AMA was one of the best, you answered almost every question, so if you're still answering here's one: If a young person comes in and wins more than 100k and then just leaves, would you suspect him/her of anything? | It really depends more on the manner in which you win and how you behave. We're required by law to fill out a Currency Transaction Report for transactions over $10,000. So if you got to that point you would have already given us your ID, etc. We'd obviously make sure that surveillance is watching you to make sure you're not cheating but if you're on a random hot streak and betting $10K/hand then it wouldn't be a huge deal at most strip properties. |
How about a free load just this once? lol. But hypothetically what would 10 grand get you :( | At my place, (which is not an uber classy place like Wynn or Venetian), you'd get pretty much whatever you'd want. Suite, dinners, limo from the airport, show tickets, etc. We'd generally reinvest in you 30% of your loss so just figure out what $3,000 in comps would get you. |
What advice can you give to new grads who want to get into marketing, but can get work due to lack of experience? | As I mentioned in a previous post, I believe you really just need to be tenacious and take anything to get your foot in the door. It's a very crowded field, especially on the what I call "pretty picture" side of marketing. I wish I had a more specific answer to give you. |
What does being a marketing executive involve? | I usually say I'm in charge of driving profitable revenue. The departments that report up to me are charge of advertising, promotions, entertainment, public relations, direct mail/database marketing, and VIP marketing. |
I'm coming to Vegas in December from Australia, can you PM me your email address? | Just PM me. Happy to see if I can help |
Do casinos hire interns? I'm currently a student at a public university. | Absolutely. I think most of the major companies have management training/internship programs. Go to their careers websites. Caesars Entertainment, MGM International, Pinnacle Entertainment, Penn National Gaming, etc. |
Would you recommend a job in marketing? what skill sets would be helpful for marketing? i'm interested in it but not entirely sure what it's about. | I think the best combination in today's world is to be more right brained with a creative bent as more and more the question asked of marketing folks is "quantify how your idea makes me money?" and less and less "what's the most most creative idea you have?" |
It's a crowded field especially on the left brained side (e.g., advertising and public relations) because people think it's "cool". So if that's you're interest, I'd say being tenacious and creative is what is going to get you far in that world because it's tough to get your foot in the door and you have to have thick skin and then when you do get your foot in the door you are going to have a very short leash to prove yourself. | |
Any specific company you recommend? | If you're at the intern stage, apply liberally. |
Do you have the sides backwards, or do I? | Um, well I think of left brained as creative and right brain analytical? |
How selective is the casino management program at UNLV? | The hotel management program in general is not selective but the casino management program is difficult because it's pretty quantitatively-focused so there's a lot of attrition. |
What do you do for family entertainment in Vegas? | I'm single so that having been said, there's all your typical family stuff to do here: parks, camping, hiking, movies, bowling, etc. |
You don't have any family in Vegas? What's something that you go do with your friends, then? | I'm not from here and my ex-wife hated living here thus why she's my ex. My friends and I go and see concerts, go to bars, we like guns so go shooting sometimes, and most Sundays cook for each other. |
Sounds like a nice life! | It's OK. City is kind of soulless and superficial. |
One of my favorite aspects of Vegas is that if you want your experience to improve, it's usually a strategic $20 tip away... whether that be a tip to upgrade your room when you check in, to skip the long line at a club, to get a table with a great view at dinner... What potential 'Experience' improvements would you recommend in Vegas? | Link to thetwentydollartrick.com |
Vegas or Macau. Which is better? | Better for what? |
Have you read The Stars My Destination by Alfred Bester? | I haven't. |
So basically I should just buy from the half off kiosks? | Yes. |
How do you feel about those who are addicted to gambling and those who have lost everything because of it? | Bad, obviously. |
Late to this ama, are you still taking questions? | Sure! |
Sure buddy. | Do you mean to say that you don't believe me? |
I just got started in hospitality marketing, any advice? | Doing what, exactly? Just be willing to make not a lot of money for awhile and be willing to relocate frequently if you want to move up the ladder. I guess those are the first things that come to mind. |
Have you had any good marketing ideas that you couldn't do due to marketing regulation. | Not necessarily due to regulation but a lot of times you're gun-shy to do a promotion because well, what happens if no one shows up? |
Bastard. | Danka. |
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